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Have questions about AlgoTrada? We're here to help. Reach out to our team and we'll respond within 24 hours.
Company
AlgoTrada
Global Operations
Business Hours
Monday - Friday
9:00 AM - 6:00 PM CET
For Specific Inquiries
Sales: sales@algotrada.com
Support: support@algotrada.com
Legal: legal@algotrada.com
Privacy: privacy@algotrada.com
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Frequently Asked Questions
What is the minimum capital requirement?
Our services are designed for high-net-worth individuals with a minimum capital of €50,000. This ensures optimal strategy execution and cost-effectiveness.
How quickly can I get started?
After applying and being accepted, onboarding typically takes 2-3 business days. This includes account verification, Kraken integration setup, and strategy selection.
Can I withdraw my funds at any time?
Yes. Your funds remain in your Kraken subaccount, and you maintain full control. You can withdraw at any time, though we recommend stopping trading first to avoid interfering with open positions.
What kind of support do you offer?
We provide dedicated support via email during business hours (Monday-Friday, 9 AM - 6 PM CET). For urgent issues, we have a 24-hour emergency response protocol.