Privacy Policy

Last Updated: November 11, 2025

1. Introduction

At AlgoTrada, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our institutional-grade algorithmic trading platform.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

  • Name and contact information (email address)
  • Investment capital range for service eligibility
  • Account credentials and authentication data
  • API keys for exchange integration (encrypted)

2.2 Trading & Financial Information

Through your authorized Kraken API connection, we collect:

  • Account balance and portfolio composition
  • Trading history and transaction records
  • Open and closed positions
  • Performance metrics and profit/loss data

2.3 Technical Information

  • IP address and browser information
  • Device type and operating system
  • Login times and session duration
  • Platform usage patterns and preferences

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: Execute automated trading strategies on your behalf
  • Account Management: Maintain and manage your account
  • Performance Monitoring: Track trading performance and calculate fees
  • Reporting: Generate tax-compliant reports and invoices
  • Communication: Send important updates and notifications
  • Security: Protect against fraud and unauthorized access
  • Compliance: Meet regulatory and legal obligations
  • Service Improvement: Analyze usage to enhance platform features

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: All API keys and sensitive data are encrypted at rest and in transit using AES-256 encryption
  • Secure Infrastructure: Our servers are hosted in secure data centers with 24/7 monitoring
  • Limited Access: Only essential personnel have access to your data
  • No Custody: We never have access to withdraw or transfer your funds
  • Regular Audits: We conduct regular security assessments and penetration testing

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following limited circumstances:

5.1 Exchange Partners

We share necessary information with Kraken exchange to execute trades on your behalf through your authorized API connection.

5.2 Service Providers

We work with trusted third-party service providers for hosting, analytics, and customer support. These providers are bound by strict confidentiality agreements.

5.3 Legal Requirements

We may disclose information if required by law, court order, or regulatory authority, or to protect our rights and safety.

5.4 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

6. Data Retention

We retain your personal and trading data for as long as your account is active, plus an additional 7 years after account closure to comply with tax and regulatory requirements. Trading records and financial data are retained as required by Dutch law.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data (subject to legal obligations)
  • Right to Restriction: Limit how we process your data
  • Right to Data Portability: Receive your data in a machine-readable format
  • Right to Object: Object to certain processing activities
  • Right to Withdraw Consent: Revoke consent for data processing at any time

To exercise these rights, please contact us at privacy@algotrada.com

8. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication
  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Improve user experience

You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.

9. International Data Transfers

Your data is primarily stored within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

AlgoTrada is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take immediate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated via email. The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact Us

For privacy-related questions or to exercise your rights, please contact our Data Protection Officer:

Email: privacy@algotrada.com

AlgoTrada

13. Supervisory Authority

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

By using AlgoTrada, you consent to the collection and use of your information as described in this Privacy Policy.